Agents

Connected agents

4 agents reading from your skills file

Total calls this month

1,209

Avg accuracy

90%

Skills file version

v14

Support triage agent

Routes inbound support tickets by type and priority using institutional escalation knowledge.

Support escalationPricing & packagingKnown issues

487 callsLast: 2m ago

94% accuracy

Provides context and runbook steps during active incidents based on past resolution patterns.

Incident responseDeployment runbookOn-call ownership

312 callsLast: 1h ago

91% accuracy

Answers new employee questions about processes, tools, and team conventions.

Onboarding processEngineering conventionsTool access

208 callsLast: 45m ago

88% accuracy

Provides competitive positioning, pricing context, and objection handling to the sales team.

Pricing & packagingCompetitive landscapeCustomer objections

202 callsLast: 3h ago

86% accuracy

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